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this task, it must be remembered, was all the more difficult because I
was at the same time trying muself to learn the established system of
passports, and by trial and error to devise working rules for my staff,
both indoor and outdoor. To crown all, no one knew or could have known
in advance for what demand on the part of the public for our documenta
to be prepared; nor what numbers of staff to engage to meet that demand;
the first of the two months of preparation was therefore occupied in the
task of making a permit-issuing machine, and making that machine work
with approximate regularity; only in the second month was there time to
devoted to the even more important questions of methods of examination
of immigrants and the treatment to be accorded to them in their several
categories. It is impossible to assign blame to any person in connectia
with this particular difficulty; haste was forced upon us by the
conditions of the times, to some extent by hesitation of the home
Government to give full approval to the measures proposed; and so far
as blame must rest anywhere itsust be set to the account of those who
propagated the rumour that the whole immigration scheme was a preparation
for compulsory eviction from the Colony of all who could not show our
immigration documents as a kind of residence permit, a rumour which
caused large numbers to make application as soon as the office opened
while they had no intention whatever of travelling outside the limits
of the Colony.
(11)
Shortage of trained staff. Before this department was called
into existence no fewer than four emergency departments had been created
since the outbreak of war; and others had greatly increased their staff.
Some of the new departments had recruited specially trained men from
outside the Colony, and all had made greater or less demands on the
personnel of existing departments whose need for expansion was less than
their own. The head of any department is reluctant to see any but his
less competent assistants taken from him; but while proportionate bleedin
of all old departments of their experienced and tried subordinates would
inevitably have led to a certain loss of efficiency in each, it cannot
be questioned that to attempt to establish a new department with only
6% of trained men – trained, that is in any sense, and without reference
to the special training for that department's needs – was to invite
inefficiency in the new department.
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